Expectations

What to Expect during the Roofing Job 

If you are like most of our customers, this is probably your first experience with re-roofing and you are wondering what to expect. The most important point to be aware of is, there is no way we can re-roof your home without causing you some inconvenience. During the tear off it will be very messy and it will be cleaned up. Whenever possible the shingles will be hauled to the driveway and into a dump truck and/or trailer. 

·    Communications: If you have any questions or problems during your roofing job, please call the office immediately. The phone number is (830) 549-7678. 

·    Wiring & Air Conditioning Lines: Electrical, telephone, security, and air conditioning lines should not be installed directly underneath the roof deck. If you are aware of any such lines, we must be notified immediately. We are not responsible for the puncture of improperly installed lines or lines within three inches of the roof deck. 

·    Lighting Fixtures, Mirrors & Pictures: These items can fall if not firmly attached to the wall or ceilings. We suggest that you check to make sure they are secured. If in doubt, take them down. We cannot assume the responsibility of these items as a result of re-roofing. Small particles of the  acoustical ceiling may fall.  

·    Tear-off: Debris will fall through your lath/skip sheeting or decking into the attic. We suggest covering or removing any items which require protection. There will be a thorough clean up of the exterior of your premises; we use a magnet to pick up the nails that fall around the premises. 

·    Trees & Shrubs: If you have low hanging branches over your roof, some trimming may be necessary. Our men will only cut those limbs, which limit our ability to do an efficient and workmanlike job. We will do our best to protect the landscape around your home, there may be some minor plant damage if the roof is steep and tear off is required. 

·    Satellite Dishes, Antennas: We remove and re-install antennas up to 20 feet in height, but will not be responsible for the old leads in wire breaking. Satellite dishes are removed and reattached to the roof in exactly the same place. We are not responsible for realigning for reception. 

·    Vents: At the end of each workday and upon the completion of your job, please check the interior connections of your heater and hot water heater vent pipes. They can come apart at the joints during the job or pulled loose at the base. 

·    Conditions beyond our control: Please be aware that despite our best efforts the following may occur during roofing projects, and are not the responsibility of Hill Country Roofing.

·    Existing structural problems such as loose or cracked/stained plaster, paint, wallpaper and drywall, sagging rafters, nail  pops, bowed walls, previously rotted or damaged siding materials, decking, or any minor/major remodeling, etc

·    Scheduling difficulties… We do our best to stay on schedule, but mother nature and other emergencies can lead to delays. We will do our best to limit delays.   

Hill Country Roofing
P.O. Box 704
Spiro, Oklahoma

(830) 549-7678 Cell
(830) 303-6400 Office